Refunds Or Exchanges

RETURNING ONLINE ORDERS:
Returning online orders is easy – send back your unwanted items by mail or take them to a Designer Brand store. To return your items in person, just take your items and order confirmation to your closest Designer Brand store.

To return by mail, see information below.

Please note: For any limited edition collaborations and online exclusive product returns must be made by mail. Please create a return label below. These items are not eligible for exchange in store as well.